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Privacy Policy

This Privacy Policy explains how Dongguan Hongqing Plastic Mold Products Co., Ltd. ("Hongqing", "we" or "us") collects, uses and protects your personal information when you visit www.dghongqing.com (the "Website") or contact us through it.

Last updated: October 9, 2026

1. Who we are

Dongguan Hongqing Plastic Mold Products Co., Ltd., No. 6 Lingzai Lane, Lingtou Industrial Avenue, Qiaotou Town, Dongguan, Guangdong, China. Email: [email protected]; phone / WhatsApp: +86 132 8223 0023.

2. Information we collect

  • Information you submit through our inquiry form: name, company name, country or region, email address, phone or WhatsApp number (optional), product category, estimated annual volume, services needed and project description.
  • Information and files you send us by email, WhatsApp or phone, such as drawings, 3D files and product photos.
  • Log information our server records automatically when you visit the Website, such as your IP address, browser type, the pages you visit, the time of your visit and the referring URL.
  • Analytics information: we use Google Analytics to understand traffic and how the Website is used.
  • If you leave a comment on an article, we collect the name, email address and website you enter, your comment and your IP address.

3. How we use your information

  • To reply to your inquiry, assess your project and provide quotations, samples and follow-up services;
  • To perform a contract with you, or to take steps at your request before entering into one;
  • To keep the Website secure and prevent abuse and attacks;
  • To understand how the Website is used and improve its content;
  • To comply with legal obligations.

We do not sell your personal information.

4. Legal bases

For visitors from the European Economic Area, the United Kingdom and similar jurisdictions, we process personal information on these legal bases: to respond to your request, take steps before a contract or perform a contract; our legitimate interests, such as answering business inquiries, keeping the Website secure and measuring how the Website is used; your consent where the law requires it, which you can withdraw at any time; and compliance with legal obligations.

5. Cookies and third-party services

The Website uses the following cookies and third-party services:

  • Language preference: remembers the language you chose;
  • Google Analytics (Google LLC): measures traffic and usage;
  • Cloudflare: delivers the Website and protects it from attacks, and may set cookies to identify malicious traffic;
  • Maps: when the AMap (Gaode) map in the footer or the Google Map on our English contact page loads, the map provider receives your IP address;
  • WhatsApp: if you click a WhatsApp link, your conversation with us is also covered by WhatsApp's privacy policy.

You can delete or block cookies in your browser settings, although some parts of the Website may then not work properly.

If you do not want Google Analytics to count your visits, you can install the opt-out browser add-on provided by Google:
tools.google.com/dlpage/gaoptout

6. Sharing your information

We share personal information only in these cases:

  • With service providers that work for us, such as website hosting, content delivery and security (Cloudflare), business email (Tencent Exmail) and analytics (Google), which may process the information only on our instructions;
  • Where needed to carry out your project, for example sharing delivery details with carriers;
  • Where required by law.

7. International transfers

Hongqing is based in China, and your information is processed and stored in China. Some of our service providers, such as Google and Cloudflare, may also process data in other countries. We take reasonable steps to protect information transferred across borders.

8. How long we keep information

We keep personal information only as long as needed for the purposes above. Inquiries and correspondence are kept during our business relationship and for a reasonable period afterwards, to handle repeat orders and after-sales service and to meet legal requirements. When the information is no longer needed, we delete or anonymize it.

9. Your rights

Depending on the laws that apply where you live (for example the EU General Data Protection Regulation, UK data protection law and China's Personal Information Protection Law), you may have the right to access, correct or delete your personal information, to restrict or object to our processing, to receive a portable copy of your data and to withdraw your consent. To exercise these rights, email [email protected]. You also have the right to complain to your local data protection authority.

10. Security

We use reasonable technical and organizational measures to protect your information, such as encrypting data in transit with HTTPS. No transmission over the internet can be guaranteed to be completely secure.

11. Children

The Website is intended for business customers and is not directed to children under 16. We do not knowingly collect their personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

13. Contact us

If you have any questions about this Privacy Policy, please email [email protected].

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